When a soft­ware team says, “Our doc­u­men­ta­tion is miss­ing,” the prob­lem usu­al­ly sounds sim­ple: there is not enough writ­ten down. So the obvi­ous solu­tion seems to be: write more doc­u­men­ta­tion. But in many teams, the real prob­lem is not that the documentation…